Last Updated: March 2024
This Privacy and Cookies Policy (the “Privacy Policy”) applies to Your use of the QuantWise Website (content and features) and any activities conducted from or via the Website (‘Services’) branded as QuantWise (“QuantWise”, “we”, “our”, “us”) and referring to the domain https://quantwise.ai/ (hereinafter referred as the “Platform”) and all documents, data, materials or other information made available on the Platform.
This Policy applies to all visitors and/or users (“User”, “you”, “your”) who act in their own personal capacity. Please read this Policy along with our Terms of Services carefully, and note that by using QuantWise, you are consenting to the collection, storage, processing and transfer of your Personal Data in accordance with this Policy.
1. Definitions
1.1.“Account” refers to the User’s account opened on the QuantWise Platform, according to the terms and conditions in this Policy, and any other applicable rules.
1.2. “Third-Party Partner” means the service providers and Third-Parties with which we have service agreements to expand the range of Services and products accessible across our Platform to its Users and community members. However, each one is governed by their own terms and policies. We do not exercise any control or management over these Third-Party Partners websites. Users should display her/his/their own due diligence to read and understand each one of the legal documentations governing those products and Services.
1.3. “Personal Data” is defined as any information that relates directly or indirectly to a natural person whether living or deceased, who is identified or identifiable from that information, or from that and other information.
1.4. “User” refers to any natural or legal person accessing and creating an Account on the QuantWise Platform according to applicable terms and conditions, using any kind of technological device that allows reading, listening, and/or watching information on the Platform and/or interacting with this information in an active or passively way.
1.5. “Platform” refers to the domain “https://quantwise.ai/” and its subdomains. Any kind of redirection link to any kind of website and or Platform controlled by Third-Party Partners is not covered by this Policy, therefore you agree to check the relevant privacy and cookies policy from the respective Third-Party Partners.
1.6. “Cookies” refers to a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it or otherwise. For further details on cookies, please visit All About Cookies.
This Policy may be made available in several languages; all versions are legally binding, but in the event of inconsistency between the English version and a translated version, the English version prevails.
2. PURPOSE OF THIS POLICY
2.1. We at QuantWise know and understand how important it is for you to understand how we collect, store, process, share and use your Personal Data. We respect and protect the privacy of our Users’ Personal Data in our Platform.
2.2. The purpose of this Policy is to describe how QuantWise collects, processes and manages Users’ Personal Data through the Platform, which is developed to offer QuantWise Services.
3. ACCEPTANCE
3.1. By accessing and using our Platform, you are consenting and accepting the terms of this Policy, the terms and conditions of the Service, and any other supplementing document provided related to the present document. If you do not agree or consent to receive our cookies, then this may in some cases preclude you from using the QuantWise Platform, or Services, or negatively affect the display or function thereof.
3.2. In any case, QuantWise will not hold any responsibility for any errors, bugs, or malfunctions on the Platform regarding the information displayed and/or its functions, caused by your lack of consent to receive our
4. USER LOGIN CREDENTIAL INFORMATION
4.1. Users understand and acknowledge that when they access specific Services provided by Third-Party Partners through the QuantWise Platform, they shall be subject to the individual privacy policy of each respective Third-Party Partner. The privacy practices, data collection, processing, and usage of information by the Third-Party Partners are governed solely by their own privacy policies. QuantWise does not have any discretion or control over the privacy practices of the Third-Party Partners.
4.2. Users grant QuantWise permission to use their data and information as required to create and maintain an Account on the Platform.
5. PERSONAL INFORMATION OF THE USERS THAT WE COLLECT AND PROCESS
5.1. Some of your Personal Data is collected, processed and stored with us in order to provide, develop and to enhance our products and Services including technical infrastructure, security, compliance, fraud prevention and customer support. We are committed to exercise due diligence when dealing with every User and in the course of conducting business, we ensure that it is able to comply with all the applicable laws and regulations that are required to prevent the facilitation of money laundering and terrorist financing.
5.2. Users’ Personal Data we collect and process is as follows:
| Users | Browser Information | Log Information |
| Full name | IP address | Device specific information |
| Date of birth | Login information | Location |
| Email address | Email address | System activity |
| Gender | Browser type and version | Uniform Resource Locator (URL) |
| Residence address | Time zone setting | Data collected via cookies |
| Nationality | Platform | |
| Country code | Operating system | |
| Contact number | Transaction history | |
| Employment status | Pages accessed and links clicked | |
| Government issued identity or driving license | ||
| Bank account details, including institution name, branch, account name, bank identifier | ||
| Bank account number or IBAN | ||
| Passport or National ID details | ||
| Wallet address |
6. HOW USERS’ PERSONAL DATA IS USED
6.1. To communicate with User;
6.2. To comply with legal and regulatory compliance;
6.3. To detect and prevent frauds and credit risks;
6.4. To provide, troubleshoot and improve QuantWise Services;
6.5. To enforce our terms in our Term of Use;
6.6. To provide customer Services;
6.7. To ensure quality control;
6.8. To ensure network and information security;
6.9. To enhance and personalize User experience;
6.10. To facilitate corporate acquisitions, mergers or transactions;
6.11. To engage in marketing activities;
6.12. For Transaction Services;
6.13. Purposes for which we seek User’s consent;
7. DATA TRANSFER
7.1. We may share your Personal Data with specific third parties, which include Third-Party Partners in accordance with our Terms and Conditions. Such sharing of data becomes essential for the effective delivery of our Services or in instances where a legal basis mandates such sharing. The aforementioned third parties are authorized to collect, utilize, and disclose your information as directed by us. This ensures that the services provided are comprehensive and aligned with our standards.
7.2. Your Personal Data may be subject to transfers between integrated Third-Party Partner platforms based on the needs to provide efficiency and better user experience to our community members. Please be aware that these transfers may be conducted without prior notice to you. Your continued engagement with our Services signifies your acknowledgment and acceptance of this data transfer mechanism.
7.3. We further ensure that we comply with the applicable data protection legal norms and we shall only share information in the following circumstances:
7.3.1. With applicable regulatory bodies of the British Virgin Islands. In the event of suspicious activities or transactions such as any fraud, tax, money laundering or terrorist financing activities, QuantWise is obliged to share the User’s personal information with the applicable regulatory bodies.
7.3.2. With third party KYC/AML service providers of QuantWise to perform verification Services in User onboarding process and in ongoing transaction monitoring process.
7.3.3. QuantWise intends to uphold and implement the strictest standards of compliance, security and transparency in its operation, starting with detailed verification during the onboarding of Users through Third Party Partners. QuantWise acquires the User’s information via Third Party Partners who conduct KYC/AML on behalf of QuantWise, with global coverage, configurable verification rules, detailed and case management tools along with Politically Exposed Person (PEP) database screening, financial crime screening, legality of assets verification and due diligence Services.
7.3.4. With service providers under contracts for operational purposes, for instance;
7.3.4.1. Cloud storage;
7.3.4.2. Network Infrastructure;
7.3.4.3. Security;
7.3.4.4. Customer Support;
7.3.4.5. Marketing;
7.3.4.6. Data analytics.
7.3.5. We transfer only the minimum amount of data necessary for a particular outsourced service provider(s) and we only cooperate with the outsourced service providers who can provide and ensure adequate level of Personal Data protection.
7.3.6. With our affiliates or business partners as a general part of conducting business to offer Services.
7.4. QuantWise ensures that the service providers and affiliates or business partners who process Personal Data acknowledge the confidentiality of this information and to protect the User’s right to privacy by complying with all applicable privacy and data protection laws.
7.5. Each Third-Party Partner website may have its own data transfer clauses, terms of use, and privacy policies governing how your information is handled, processed, and shared. By using our Platform to access the services of Third-Party Partner websites, you acknowledge and agree to adhere to the data transfer clauses and privacy policies of those Third-Party Partner websites.
8. PROTECTION AND STORAGE OF PERSONAL DATA
8.1. QuantWise maintains physical, technical, administrative and procedural safeguards in connection with the collections, storage and disclosure of User’s Personal Data. We use firewall barriers, encryption techniques and authentication procedures to maintain the security of User’s online sessions.
8.2. In the event of a User signing in his/her account on different devices, QuantWise shall notify a security alert to confirm and ensure the protection of the User’s account. You are requested to protect your account password from unauthorized access to avoid unnecessary authentication issues. In order to circumvent loss, misuse, unauthorized acquisition or alteration of your data, also you are further requested to choose the strongest password and to protect the account privacy data from any third-parties. In the event of unauthorized access, we insist you notify the Customer support immediately.
8.3. Furthermore, QuantWise does not ensure the security or privacy of data transmitted via email, phone or SMS, till such data reaches the domain of our network, since we have no access to protect such data until it reaches our network domain.
9. DATA RETENTION
9.1 QuantWise shall keep the original or a true copy of all KYC documents, data and information it receives from its User in a readily retrievable format for a five [5] years period following the termination of your relationship with our Services, as well as those offered by our Third-Party Partner Websites on which our services are engaged. Any Personal Data provided by you will be securely maintained by us until the point at which you choose to request the termination of our association. Variation in this period of retention might change based on the type of interaction of each User with the platform, products and services, and compliance with requirements from governmental authorities. In any event, we shall not retain personal data for any longer than is necessary in all the circumstances
9.2. We shall take reasonable measures to ensure that all Personal Data is destroyed or permanently deleted if it is no longer required for the purpose of providing our services for which it was processed and in certain circumstances, if required by law, we may not destroy any relevant records or Personal Data even though the prescribed period for retention shall have elapsed.
9.3. When an investigation into a suspicious User or a suspicious transaction has been initiated and in the event of proceeding the investigation in respect of the User, QuantWise shall not destroy any relevant records even though the prescribed period for retention shall have elapsed by the reporting authority, for the reason that we are subjected to certain anti-money laundering laws.
10. DATA PROTECTION LAW AND THE EUROPEAN DATA PROTECTION RIGHT
10.1. This Policy is governed by and shall be construed in accordance with the data protection laws of the British Virgin Islands. Additionally, the highest standard of data protection, as set forth in the General Data Protection Regulation (“GDPR”), shall also apply to the processing of Personal Data covered by this Policy.
10.2. According to the GDPR, QuantWise provides privacy notice,
10.2.1. In a concise, transparent, intelligible and easily accessible form,
10.2.2. written in clear and plain language,
10.2.3. Delivered in a timely manner; and
10.2.4. Provided free of charge
10.3. European Union Users are advised to read the important information provided below about the transfer of your Personal Data outside of the European Economic Area (EEA), you will have the rights as described below:
10.3.1. You may request access to and receive information about the Personal Data we maintain about you, update and correct inaccuracies in your Personal Data, restrict or object to the processing of your Personal Data, have the information anonymized or deleted, as appropriate, or exercise your right to data portability to easily transfer your Personal Data to another company.
10.3.2. You may withdraw any consent you previously provided to us regarding the processing of your Personal Data, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before you withdraw your consent.
10.3.3. If you are located in the EEA, we will comply with applicable GDPR law when transferring your Personal Data outside of the EEA.
11. YOUR RIGHTS PROTECTED UNDER THE GENERAL DATA PROTECTION REGULATION
11.1. Under certain circumstances, you have rights under data protection laws in relation to your Personal Data which are set out in more detail below:
11.1.1. Request access – This enables you to receive copies of the Personal Data we hold about you and to check that we are lawfully processing it. This is also commonly known as a “data subject access request”.
11.1.2. Request erasure – This enables you to request us to delete or remove Personal Data where there is no good reason for us continuing to process it. Please note that there may be circumstances where we may be legally entitled to retain your Personal Data.
11.1.3. Request to Restrict Processing– This enables you to object to the processing of your Personal Data, which is processed based on our legitimate interests. In the event of such an objection, we will no longer process your Personal Data, unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.
11.1.4. Request to Object Processing – You have the right to object to the processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground, as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
11.1.5. Request to transfer – We will provide you, or a third party you have authorized, with a copy of your Personal Data in a structured, commonly used, machine-readable format in order to transfer the data at your request. Note that this right only applies to automated information, which you initially provided consent for us to use, or where we used the information to perform a contract with you.
11.1.6. Right to data rectification: This gives you the authority to request correction or amendment of your Personal Data. This right ensures that personal data is accurate, up-to-date, and complete. If you discover that your Personal Data is incorrect, incomplete, or outdated, you can exercise this right by submitting a formal request to us. We are then obligated to rectify the erroneous data without undue delay, considering the purposes of the processing. This right supports the accuracy and fairness of data processing and contributes to the overall integrity and reliability of the Personal Data collected and processed by us.
12. COOKIES POLICY
12.1. Whenever you visit our Platform, the Platform sends a cookie to the device you are using to access our Platform, which may place tracking technologies on your device, browser, or the webpage you are viewing, in order to personalize your experience, understand usage patterns, provide, improve, and secure QuantWise Platform.
12.2. Your device automatically stores the Cookie in a file located within your browser allowing us to recognize your device upon future access. Cookies set by our operators are called “First-party cookies”. Cookies set by parties other than our Platforms are called “Third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website for instance such as advertising, interactive content, and analytics.
12.3. We use the following Cookies to operate our Platform:
12.3.1. Session Cookies are temporary and expire once you close your browser. It stores information for the time, or session when you are on our Platform;
12.4. You reserve the right to decide whether to accept or reject Cookies from our Platform. You can exercise your Cookie rights by setting your preferences in the Cookie Consent Manager. However, you will not be able to reject the Essential Cookies and still access the Platform, as they are strictly necessary to provide you with our Services. In the event you choose to reject certain Cookies, you may still use our Platform though your access to some functionality and areas of our Platform may be restricted. You may also set or amend your web browser controls to accept or refuse Cookies.
13. PRIVACY TERMS IN USING DIGITAL ASSETS AND BLOCKCHAIN TECHNOLOGY
13.1. Some Services provided on the Platform are recorded on a public blockchain. It is a ledger which means a chain of blocks where each block contains the recording of any data transmission. Blockchains are decentralized or third-party networks which are not controlled or operated by any third-party service provider or affiliates or business partners of QuantWise, and we have no access or authority to erase, modify or alter any Personal Data from such networks.
13.2. We make no claims to ensure the protection of such data that utilizes blockchain technology, and we bear no liability for breaches of such data should they occur.
13.3. By using the site, you expressly acknowledge and accept that the data on the block chain is irreversible and you consent to the permanent record of data being stored on such a blockchain.
14. MODIFICATIONS
14.1. We reserve the right, at our sole discretion, to modify, amend, supplement or replace this Policy at any time and such update details shall be indicated at the top of this page.
14.2. Our Platform Policies and Terms of Use may be revised or updated periodically to meet the necessary requirements and standards. We encourage You to regularly visit our Platform to stay informed about any changes to these Policies and the Terms.
14.3. Your continued access to the Platform means that you agree to the updated content and to abide by the updated Policy.
15. AML COMPLIANCE
15.1. Your Personal Data may be used as we believe necessary or appropriate to comply with applicable laws [including but not limited to anti-money laundering (AML), Counter Terrorism Financing (CFT) laws and know-your-customer (KYC) requirements], as collected by third parties, lawful requests and legal process, such as to respond to requests from government authorities.
15.2. QuantWise is in compliance in all material respects, and will continue to comply with all applicable laws and regulations relating to guarding against terrorism and money laundering, and QuantWise agrees to comply with the anti-money laundering programs to the extent applicable.
15.3. Your Personal Data may be used for compliance purposes to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
16. MODIFICATIONS
16.1. We reserve the right, at our sole discretion, to modify, amend, supplement, or replace this Policy at any time and such update details shall be indicated at the top of this page. Our Platform Policies and Terms may be revised or updated periodically to meet the necessary requirements and standards. We encourage you to regularly visit our Platform to stay informed about any changes to these Policies and the Terms. Your continued access to the Platform means that you agree to the updated content and to abide by the updated Policy.
17. CONTACT INFORMATION
17.1. In the event of any comments, questions, inquiries or complaints regarding this Policy, the User has the right to submit questions and/or concerns, please raise a ticket via Platform or reach out to us at [email protected]