Terms and Conditions

Last Modified:  March, 2024

These terms and conditions (“Terms”) between the User (“User”, “you” or “your”) and QuantWise Labs Ltd (“QuantWise”, “we”, “us”, or “our”) govern your use of the QuantWise website (content and features) and any activities conducted from or via the Website (‘Services’) branded as QuantWise and referring to the domain https://quantwise.ai/ (hereinafter referred as the “Platform”) and all documents, data, materials or other information made available on the Platform.

This Policy applies to all visitors and/or users (“User”, “you”, “your”) who act in their own personal capacity. Please read this Policy along with our Terms of Services carefully, and note that by using QuantWise, you are consenting to the collection, storage, processing and transfer of your Personal Data in accordance with this Policy.

QuantWise Labs Ltd is a company with incorporation number 2126403 and with its registered office at, Skelton Bay Lot, Fish Bay, Tortola, British Virgin Islands (BVI).

Please read these Terms of Usecarefully as they govern your use of our services and clearly explain how your account and our services work. You shall be legally bound by these Terms of Use as well as our Privacy and Cookie Policy available on the Website.

If you do not understand and accept these Terms in their entirety, you should not register for a QuantWise Account, or access or use the Website or any Services offered by us, either directly, or through our Third Party Partners.

These Terms may be made available in several languages; all versions are legally binding, but in the event of inconsistency between the English version and a translated version, the English version prevails.

1. DEFINITIONS

1.1. “2access” refers to our Third Party Partner who provides single sign-on (“SSO”) services to our Users.

1.2. “Account” refers to the User’s Account registered with QuantWise Website. Users will be required to register an SSO account with 2access, which will enable them to access QuantWise.

1.3. “Services” shall have the same meaning as stipulated in clause 4.

1.4. “Third Party Partner” refers to the third-party partners with whom QuantWise collaborates to provide complementary services and/or features, that are ancillary to the services we provide on our Website. These Third Party Providers may include software developers, data processors, payment processors, content providers, or any other third party integrating their own services with QuantWise, to enhance its functionality and offering to our Users.

1.5. “Voucher” means the Voucher with a unique code purchased from kmall.io, which the User can redeem on the QuantWise Platform.

2. GENERAL TERMS

2.1. The use of the Website and its content is voluntary and falls under the responsibility of the User.

2.2. Legality – These Terms of Use constitute a legal agreement and create a binding contract between you and QuantWise.

2.3. Eligibility –

2.3.1. The User who is a natural person who has attained the age of 18 with legal capacity and sufficient authorization to enter these Terms.

2.4. Supplementary Terms — These Terms do not cover all rights and obligations. Therefore, the Privacy & Cookies Policy and all other agreements entered into separately between you and QuantWise are deemed to be considered Supplementary Terms that are an integral part of these Terms of Use and shall have the same legal effect.

2.5. Third Party Partner Terms — QuantWise offers trading tools powered by AI technology to its Users, which includes software to be utilized exclusively on Third Party Partner websites and platforms. QuantWise’s Website is not a trading platform. Some of the Services and features on our Website will lead Users to the websites or platforms of our Third Party Partners (the “Third Party Partner Platforms”). Where a User is diverted to a Third Party Partner Platform, you will be subject to the Terms and Conditions of the Third Party Partner. QuantWise has no control or influence over the Third Party Partner terms and conditions, and you should therefore satisfy yourself with the content of such Third Party Partner terms before using any of their services.

2.6. Changes to the Terms of Use — QuantWise’s Terms are reviewed regularly and updated to ensure compliance with all relevant applicable laws and regulations. We reserve the right to change or modify our Terms at our discretion at any time. You will see when the Terms have been updated by referring to the date at the top of this page. When an updated version of these Terms is released, by continuing to access our Website after that point, you will be regarded as having given your agreement and consent to the updated Terms. THEREFORE, YOU ARE ENCOURAGED TO PERIODICALLY REVIEW THE TERMS ON OUR WEBSITE TO ENSURE YOU UNDERSTAND THE CURRENT TERMS THAT APPLY TO YOUR ACCESS TO AND USE OF QUANTWISE’S WEBSITE.

2.7. User Restrictions — We reserve the right and sole discretion to choose the markets and jurisdictions we conduct business in. Specific Services may be unavailable within particular jurisdictions, regions, or for certain User categories. We retain the prerogative to implement alterations, modifications, or impose supplementary limitations at our discretion, at any juncture.

3. ACCOUNT SETUP

3.1. Registration of QuantWise Account 

3.1.1. In order to sign up for a QuantWise Account, you must first register an account with 2access, our SSO Third Party Partner. You may do this from the QuantWise website by clicking on the 2access link. Once you have your 2access account, You will need to purchase a redeemable Voucher from another one of our Third Party Partners, kmall.io. After purchasing the Voucher, you will be able to register for a QuantWise Account on the website by using the Voucher’s unique code. By using our account, you agree and represent that you will Use our account for yourself, and not on behalf of any third party unless you have the necessary authorization from a third party and have obtained prior written approval from Us. 

3.1.2. When you register for your QuantWise account, you shall undergo a certain onboarding process, subject our internal verification. You must provide a strong password, and accept these Terms of Use, Privacy & Cookie Policy and other related QuantWise policies and documents. 

3.2. Identity Verification 

3.2.1. QuantWise has implemented a fully compliant and advanced User onboarding and AML Screening system (“KYC System”) through its Third Party Partner, 2access, that is designed to facilitate the process of User registration and identity verification in order to assess, manage and mitigate any money laundering or terrorist financing risks associated with the User. In order to conduct the Identity verification, we may insist you complete the following KYC process;

3.2.1.1. Account Creation & Registration 

3.2.1.2. Sanction & PEP Screening

3.2.1.3. Document Verification 

3.2.1.4. Identity Verification 

3.2.1.5. Liveness check and Face Match

3.2.1.6. Known Face Search

3.2.1.7. Video Calls and Interviews (as necessary)

3.2.1.8. Email, Phone and Address Verification 

3.2.2. In providing Us with the above-mentioned information, you represent and warrant to confirm that the information is accurate and authentic. Further, you agree to keep Us updated if any of the information you provide changes. If there are any grounds for believing that any of the information you provided is incorrect, false, outdated or incomplete, we reserve the right to send you a letter of demand for corrections, suspend, freeze or terminate all/part of our Services we provide you. If we are unable to reach you with the contact information you provided, you shall be fully liable for any loss or expense caused to Us during your use of our Services.  

3.2.3. By accepting these Terms, you authorize Us to make inquiries, whether directly or through Third Party Partners, that we may consider necessary to verify your identity or to protect you and/or Us against fraud or any other financial crime, and to take action we reasonably deem necessary based on the results of such inquiries. Further, you expressly acknowledge and agree that your personal information may be disclosed to credit reference and fraud prevention or financial crime institutions or authorities and these institutions or authorities may respond to our inquiries in full. 

4. QUANTWISE SERVICES

4.1. Crypto Expert: Weekly Report

4.1.1. The Market Update Weekly Report includes recommendations on assets to hold based on our analysis of market conditions, global news highlights that may impact the crypto market. Registering for this Service is free.

4.2. Deep Dive: Weekly Report

4.2.1. In-depth review of technology and project fundamentals; Analysis of team, market position, and competitive landscape; Financial and risk assessment, including tokenomics; Community engagement, partnerships, and future roadmap

4.3. Gem Analysis: Periodic

4.3.1. Exploration of innovative technology and unique value proposition; Assessment of founding team, vision, and execution potential; Analysis of initial market traction and growth strategies; Review of investment potential and early-stage risk factors

4.4. Crypto Market Report: Quarterly Report

4.4.1. Reports Hall is our comprehensive premium Quarterly Report on the crypto market and offers a detailed analysis and insight into the crypto market, combining AI analysis with human insights. Our Quarterly Report will highlight crypto tokens and projects which are predicted to soar in the next bull run. This service is available through a yearly subscription fee of ninety seven Euros (€ 97). The report covers market trends, emerging technologies, and key development in major cryptocurrencies. It also includes a risk assessment for recommended tokens, timely updates and news to keep the Users informed of the latest updates in the crypto world.

4.5. Forex GPT

4.5.1. Coming soon.

4.6. CryptoGPT

4.6.1. CryptoGPT is a Third Party Partner service, which is a trading bot that provides AI-driven crypto trading, automated strategies and advanced risk management for smart and efficient crypto trading. CryptoGPT is a smart tool trading Bot that uses AI to handle trades for you. Users will be required to link the bot to their account. Upon activation of CryptoGPT Users can easily configure their trading bot with custom strategies and risk management parameters, by creating rules for opening and closing trades based on indicators like price movements, technical analysis and market trends. The trading bot diligently monitors markets and analyzes real time data highlighting profitable opportunities that align with Users criteria.

4.6.2. Based on the trading needs Users have the option to choose between the tiers as specified below. For further details of the fees, Users are referred to the fee structure provided on kmall.io’s platform :

TiersSubscriptionPerformance Fees
Tier 1QuantWise Plus50%
Tier 2QuantWise Pro40%
Tier 3QuantWise Expert30%

5. USER’S OBLIGATIONS

5.1. The User must provide accurate and up-to-date information when creating an Account with 2access, which will enable the User to subsequently access the QuantWise dashboard and features.

5.2. The User is responsible for maintaining the confidentiality of their Account credentials and must not share their credentials with others or allow unauthorized access to their Accounts.

5.3. The User shall refrain from engaging in any activity that may disrupt or harm the Website or its Users. This includes but does not limit to hacking, spamming, distributing malware or engaging in any form of unauthorized access or use.

5.4. The User is obligated not to reproduce, modify or distribute the materials and information available on the Website.

6. RISK DISCLOSURE 

6.1. Each Service provided by QuantWise carries its own inherent risks, and you shall be aware of and understand these risks before using our Services. This Risk Disclosure clause aims to outline these risks to help you make informed decisions. However, it’s essential to note that the Risk Disclosure available on our Platform may not cover every risk that you may encounter while using virtual assets on Third Party Partner platforms. Further, it may not address how these risks specifically relate to your personal circumstances. Therefore, it is advisable to consider your individual situation, risk tolerance, and seek independent advice if necessary.

6.2. Please note that our Services are designed to provide information, guidance and skill development. While every effort is made to ensure the accuracy and relevance of the content, our Services cannot guarantee absolute accuracy, completeness or applicability to individual circumstances. It is your responsibility to evaluate the information and knowledge gained appropriately.

6.3. Our Services are not intended to provide financial, investment or legal advice. The information presented should not be considered a financial or investment recommendation. Users should consult with qualified professionals before making any financial decisions based on the information received through our Website.

6.4. We assume no responsibility for any problems arising from the purchase of the Voucher from kmall.io. QuantWise cannot be held accountable if the unique code of the Voucher fails to function as intended and any issues experienced with the Voucher should be addressed to Kmall. QuantWise is not obligated to provide refunds or initiate refund processes for the Vouchers acquired from kmall.io.

6.5. By accessing or using our Website, you are voluntarily choosing to avail of our Services. Nonetheless, certain issues and risks are unavoidable, and if such issues or problems arise in connection with your use of our Website, including technical difficulties which may take a significant amount of time to resolve these issues. You shall be aware of these risks and exercise caution when using our Platform. This includes being prepared for potential delays or difficulties that may arise and understanding that the resolution of such issues may not always be immediate or guaranteed.

6.6. We disclaim any liability for damage of any kind caused by data losses on computer servers, hacking, cyber security breaches and/or any other types of losses. You further acknowledge that we are not responsible for any of these variables or risks, and cannot be held liable for any resulting losses that you experience while accessing or using the Website. Accordingly, you understand and agree to assume full responsibility for all of the risks of accessing and using our Website and its content.

6.7. QuantWise offers trading tools powered by AI technology to its Users. Some of the Services and features on our Website will lead Users to the websites or platforms of our Third Party Partners (the “Third Party Partner Platforms”). Where a User is diverted to a Third Party Partner Platform, you will be subject to the Terms and Conditions of the Third Party Partner. QuantWise has no control or influence over the Third Party Partner Platforms, and you should therefore satisfy yourself with the content of such Third Party Partner terms and conditions before using any of their services.

6.8. Whilst QuantWise itself is not a trading platform, Users who wish to avail the services of Third Party Partners should be aware that trading by continuing to use the services of Third Party Partners voluntarily choose to engage in sophisticated and risky asset transactions. Users further acknowledge the inherent risks associated with using cryptographic and blockchain-based systems, including, but not limited to, risks of financial loss, technology glitches, and hacking. QUANTWISE ACCEPTS NO LIABILITY AT ALL FOR ANY CONSEQUENTIAL FINANCIAL LOSSES, DAMAGES OR OTHER POTENTIAL LOSSES THAT MAY BE SUFFERED BY AVAILING THE SERVICES.

6.9. Any past performance or historical data provided by QuantWise is not indicative of future results. The crypto market is subject to change, and previous market trends do not guarantee future outcomes.

7. LINKS TO OTHER WEBSITES

7.1. The Website may contain links to third-party websites or services that are not owned or controlled by us. These links are provided solely as a convenience to you.

7.2. We have no control over, and we assume no responsibility for, the information, content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such information, content, goods or services available on or through any such websites or services.

7.3. We do not assume any liability for the content of any referenced or linked off-site page and are not liable for that content. Links from the Website to other websites do not constitute an endorsement, a recommendation or an approval from us. It is your responsibility to evaluate the content and usefulness of information obtained from other websites.

8. SUSPENSION, FREEZING, RESTRICTION, CANCELATION, DEACTIVATION OR TERMINATION

8.1. We may, in our sole and absolute discretion, or in collaboration with 2access or any other Third Party Partner, without liability to you or any third party, refuse to let you open an Account, suspend your Account, or consolidate Accounts if you have more than one or terminate your Account or your use of one or more of the Services.

8.2. We may suspend, freeze, restrict, cancel, deactivate or terminate your access to any or all of the QuantWise Services, If; (i) We are required by any arbitration, court order or any binding order of a government authority; (ii) We reasonably suspect you to use your QuantWise Account involved in connection with a prohibited use or business activity; (iii) We find you to be violating or breaching any of the articles in the Terms of use, Privacy & Cookie Policy or any rules related to QuantWise;

8.3. We reserve the right to terminate our Services immediately where a User has:-

8.3.1. Breached confidentiality;

8.3.2. Provided incorrect or misleading information, including but to limited to falsifying documentation;

8.3.3. Breached any other term;

8.3.4. Committed any other action that violates ethical standards.

8.4. We may also temporarily suspend access to your Account in the event that a technical problem causes a system outage or Account errors until the problem is resolved. We are entitled to take all and any of the aforementioned actions in regard to your Account for compliance reasons without the need for providing you with a more detailed explanation thereof than just “for compliance reasons” in order to prevent the tipping-off risk.

8.5. In the event of any suspension, freezing, restriction, cancellation, deactivation or termination of your account and any of our Services, we will provide you with notice of our actions unless a court order or other legal process prohibits us from providing you with such notices. 

8.6. You acknowledge that we shall take decisions in regard to any suspension, freezing, restriction, cancellation, deactivation or termination and these may be based on any confidential criteria that are essential to our risk management and security protocols. Along with that, you further agree that we are under no obligation to disclose the details of its risk management and security procedures to you.

8.7. Fees paid when using our Services, whether directly, or indirectly via a Third Party Partner, are non-refundable.

8.8. We reserve the right to maintain your account registration information, after you close your Account, for business and regulatory compliance purposes, for a period of no less than 5 years, subject to applicable laws and regulations.  

9. FORCE MAJEURE CLAUSE

9.1. In no event QuantWise shall be liable for any inaccuracy, error, delay or omission, failure in performances or interruption of Services of any transmission or delivery of information as in required by these Terms of Use or caused by, directly or indirectly, forces beyond its reasonable control of QuantWise including but not limited to any act of God, action of government, act of terrorists, war, fire, interruptions in telecommunications or internet services or network provider services, software malfunctions, strikes, work stoppages, accidents, civil or military disturbances or other catastrophe or any other causes beyond QuantWise reasonable control.

10. LIMITATION OF LIABILITY

10.1. In no event shall QuantWise, its affiliates and service providers or any of the respective officers, shareholders, members, directors, officers, employees, attorneys, agents, representatives, suppliers, joint ventures or contractors, be liable for any special, incidental, indirect, intangible, punitive,  consequential damages or any lost profits, diminution in value, any loss, damage, breach of data arising out of  the Services, any performance or non-performance of Services or other product provided by or on behalf of QuantWise and its affiliates, whether under tort, contract, statute, strict liability, negligence or otherwise arising out of or in connection with authorized or unauthorized use of our Website or Services or contract even if an authorized representative of QuantWise has been advised of or knew or should have known of the possibility of such damages, and notwithstanding the failure of any agreed or other remedy or compensation of its essential purpose, except to the extent  of a final judicial determination that such damages were result of QuantWise gross negligence, fraud, willful misconduct or intentional violation of law. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

11.NO WARRANTIES

11.1. The Website is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim any representations and warranties of any kind, whether express, implied, or statutory, including (but not limited to) the warranties of merchantability and fitness for a particular purpose. You acknowledge and agree that your use of the Website is at your own risk. we do not represent or warrant that access to the Website will be continuous, uninterrupted, timely, or secure; that the information contained in the Website will be accurate, reliable, complete, or current; or that the Website will be free from errors, defects, viruses, or other harmful elements. No advice, information, or statement that we make should be treated as creating any warranty concerning the Website. We do not endorse, guarantee, or assume responsibility for any advertisements, offers, or statements made by third parties concerning the Website.

12. NON-SOLICITATION; NO INVESTMENT ADVICE

12.1. You agree and understand that all trades you submit through Third Party Partner websites are considered unsolicited, which means that you have not received any investment advice from us in connection with any trades and that we do not conduct any suitability reviews, nor do we monitor your trading activity conducted on Third Party Partner websites. All information provided by the Website is for informational purposes only and should not be construed as investment advice. You should not take, or refrain from taking, any action based on any information contained on the Website. We do not make any investment recommendations to you or opine on the merits of any investment transaction or opportunity. You alone are responsible for determining whether any investment, investment strategy or related transaction is appropriate for you based on your personal investment objectives, financial circumstances, and risk tolerance.

13. INDEMNITY

13.1. You agree to hold harmless, release, defend, and indemnify us and our officers, directors, employees, contractors, agents, affiliates, and subsidiaries from and against all claims, damages, obligations, losses, liabilities, costs, and expenses arising from (a) your access and use of the Website; (b) your violation of any term or condition of these Terms, the right of any third party, or any other applicable law, rule, or regulation; and (c) any other party’s access and use of the Website with your assistance or using any device or account that you own or control. We and our licensors reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations with respect to that matter), and in that case, you agree to cooperate with our defense of those claims. In such circumstances, QuantWise reserves the right in sole discretion to control any action or proceedings in the manner it wishes to settle it.

14. ASSIGNMENT

14.1. You may not assign, sub-license or otherwise transfer any of your rights and/or obligations under these Terms to any third party. You acknowledge that we may assign, sub-license or otherwise transfer any of your rights and/or obligations under these Terms to any third party at any time.

15. SEVERABILITY

15.1. If any provision of these Terms is found to be invalid for any reason, the invalidity of that provision will not affect the remaining provisions of these Terms, which will remain in full force and effect. you agree to mutually replace the respective provision with a new legal, valid and enforceable provision which comes closest to the intent and economic effect of the invalid provision. This also applies in case of contractual gaps.

16. CLASS ACTION WAIVER

16.1. You agree that, to the extent permissible by Law, all claims must be brought in a party’s individual capacity, and not on a class, representative or collective basis, and the parties hereby agree to waive all rights to have any dispute be brought, heard, administered, resolved or arbitrated on a class, collective, or representative basis. Disputes of more than one User cannot be arbitrated or consolidated with those of any other User. Combining or consolidating individual arbitrations into a single arbitration is not permitted without the consent of all parties, including QuantWise. Further, you acknowledge that, by agreeing to these terms, you and QuantWise are each waiving the right to a trial by jury and the right to participate in a class action.

17. CANCELING YOUR ACCOUNT

17.1. You may cancel your Account at any time. If you do not use your Account for an extended period and remain inactive, we reserve the right to cancel your Account and the Account information stored in the Services may be made unavailable. To cancel your account, kindly raise a ticket via Website.

18. PRIVACY POLICY

18.1. We care about your data protection, security and confidentiality. We reserve the right to collect, process, use or disclose your personal data in accordance with the Terms of use including the Privacy Policy. Please visit our Privacy and Cookies Policy to understand how we collect, store, share and protect your personal data.

19. MODIFICATION

19.1. We reserve the right, at our sole discretion to modify, restrict, refuse, move, remove, disable or discontinue, entirely or in part, at any time and without prior notice, these Terms, the Services and content, including Client content, on the Website. In all such cases, we will take account of the Users’ interests.

19.2. We will inform our Users’ of all material amendments to these Terms by publishing the updated version of these Terms on the Website.

19.3. Your continued access to the Platform means that you agree to the updated content and to abide by the updated Terms.

20. GOVERNING LAW AND JURISDICTION

20.1. The governing law of these Terms of Use shall be the law of the British Virgin Islands. Any disputes arising out of these Terms will be subject to the exclusive jurisdiction of the courts of British Virgin Islands.

21. CONTACT US

21.1. In the event of any comments, questions, inquiries or complaints regarding these Terms, the User has the right to submit questions and/or concerns at [email protected] or raise a ticket via Website.